Delivery Time

Delivery usually takes 2-7 business days (up to 14 days in some cases) to European countries.

Please note that we cannot provide you with an exact arrival date at the destination, as it depends on the logistics of different shipping companies.

Secure Packaging

We offer you the safest possible delivery methods, so you don't have to worry. With many years of experience in this field, we use all our know-how to ensure that your order is delivered in the safest possible way.

This is confirmed by the thousands of customers we have already satisfied.

Packaging and Discretion

Firstly, your parcel will be carefully packaged, with the products protected by bubble wrap to ensure they arrive in perfect condition. Secondly, the appearance of the parcel is designed to resemble that of a regular shipment from an online store, indistinguishable from thousands of other parcels shipped every day, in order to avoid any suspicion. We only ship to countries with less stringent customs controls, where parcels are generally not inspected. This approach has been validated by many years of experience. We have stopped shipping to countries where there is a risk of parcel confiscation, in order to protect you from any potential problems.

In case of non-receipt of your parcel due to various postal issues (unfortunately, sometimes parcels get lost), we will assist you in accordance with our reshipping policy and resend your order with the products you have selected free of charge. As a customer, you benefit from guaranteed support, and thanks to our expertise in this field, you are fully protected against any potential risks.

Delivery Zones

We only ship to the following countries: Germany, United Kingdom, France, Italy, Spain, Poland, Romania, Netherlands, Austria, Belgium, Czech Republic, Greece, Portugal, Hungary, Bulgaria, Slovakia, Ireland, Croatia, Slovenia, Luxembourg, Andorra, Monaco, San Marino and United States.

Please note that if your country is not on this list, it means that we do not deliver to there due to strict customs controls.

Please note: we do not deliver to island regions of Europe that are part of the EU, such as the Canary Islands.