This Privacy Policy aims to explain how Steroides Lab collects, stores and processes your personal data, as well as any other information that may be collected for statistical analysis purposes.

Steroides Lab is committed to ensuring the confidentiality and protection of the personal data of customers and visitors, in accordance with applicable legal and regulatory standards.

Steroides Lab reserves the right to periodically update and modify its Privacy and Cookies Policy to reflect any changes in the way we process our customers’ personal data or in legal requirements. The most recent version of the Privacy and Cookies Policy will always be posted on Steroides France, and it is advisable to consult it regularly to stay informed of any updates or modifications.

Guiding Principles

The main objective of this policy is to strengthen the relationship of trust and proximity between Steroides France and its customers. It also aims to demonstrate transparency in the processing of collected data and to inform all customers of their rights and how they can exercise them as holders of personal data.

Legal basis

Steroides France operates in strict compliance with the principles set out in this policy, the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable data protection legislation in all processes involving the processing of personal data.

According to the GDPR, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

Data Protection

We use various measures to ensure the security of the information collected, protect the personal data collected and prevent unauthorized use, alteration, access, disclosure, loss or destruction.

As a data subject, you have the right to know what data is stored and stored, as well as to change it in your customer area or to request its export or deletion from the store.

Data Collected

    • Customer Registration or Purchase: When registering or making a purchase on Steroides France, the following data is recorded: email address, name, address, postal code, city and telephone number. The data recorded during the purchase process is automatically processed and intended for order management, such as shipping orders or issuing invoices.

    • Contact Form: Steroides France may also request personal data through contact forms, including your name, email address and any other information you have provided.

    • Navigation on the Site: Steroides France does not store any personal or private information not provided by the visitor when browsing the site, such as IP address or location.

Purpose of Data Collection

Personal data is collected and processed to meet the following purposes:

    • Service Provision
      • Shipping orders
      • Order processing
      • Resolution of issues such as cancellations, product returns or refunds in accordance with applicable law
      • Customer Support: Answering questions about products, how Steroides France works or any other customer requests

    • Direct Marketing (e.g. email marketing): To keep customers informed about order status or any news from Steroides France, we may send emails and/or SMS containing commercial communications regarding offers, products or campaigns, as well as thematic content and information on the processing of registered orders.

 

For marketing purposes, Steroides France may take into account and use certain data such as products viewed, items saved in the wish list or items left in an abandoned cart.

Marketing communications are made only with the prior consent of the customer.

In all cases, Steroides France strives to ensure that the information and data collected and used are appropriate for the purposes described and do not constitute an infringement of the customer’s privacy.

When Do We Collect Data?

Data is recorded when the customer registers, subscribes to the newsletter, fills out a contact form or places an order.

Your Rights and How to Exercise Them

As a data subject, you have the right, at any time, to request access to, rectification of, opposition to, export and/or deletion of your data, as well as the right not to be subject to automated decisions.

You may exercise any of these rights with Steroides France by submitting a request to the following email address: [email protected] .

Data Retention

We retain your data in accordance with the specific requirements and practices inherent to Steroides France and its sector of activity, or until the customer requests the deletion of the data from the database.

At any time, the data subject may request access, rectification or deletion of his/her personal data by sending an email to [email protected] .

If the customer is registered with Steroides France, he can consult, modify or delete his personal information at any time from the customer area.

At the customer’s request, Steroides France may modify certain data associated with recorded orders.

Data Sharing

Steroides France does not share or sell any personal data to other entities, except those necessary for the proper functioning of the service. Personal data will not be used for other purposes without the consent of the person concerned.

Any third party entity with whom customer data may be shared is required to use it exclusively to ensure the proper functioning of their service on behalf of Steroides France.

Cookies

Steroides France uses cookies on its website. The cookies used do not collect information that identifies the visitor, but rather how the visitor interacts with the site. The data is used for statistical purposes, for the provision of services and to improve the user experience.

Types of Cookies Used

    • Analytical Cookies: Used to create and analyze statistics to improve the functionality of the site, without ever collecting personal information.
    • Functional Cookies: Save the user’s preferences regarding the use of the site, so that it is not necessary to reconfigure the site each time you visit.
    • Third Party Cookies: These cookies are created by third party services such as Google, YouTube, Facebook, and others. They may be used to display advertisements related to the visitor’s actions on the site.